Extending Care to Underserved Areas

Medication Refill Policy


Due to the necessity for communication on many levels, refilling medications through pharmacies can be a frustrating experience for both patients and staff. It is of the utmost concern to us that we refill your medications in a timely manner.

It is our policy to give enough medication and refill until next appointment. It is patient's responsibility to remain current with their appointment schedule in order to obtain enough medication on time. To minimize errors and for your safety, we discourage medication refills in between scheduled appointments.

If you must obtain a medication refill before your next appointment, we suggest that you call your pharmacy at least three business days before you expect to run out of medications and ask the pharmacy to fax us a medication refill request. Our clinician will refill your medication only enough to cover until next appointment. We expect to have a standing appointment in near future before providing medication refill.

We do not, as a rule, prescribe stimulants, benzodiazepines and other controlled medications without evaluating patient in the office. We will need a police report if you ask for a medication refill request for controlled medication due to a medication or prescription loss.

Our clinicians reserve the right to refuse refilling any medication if they believe it is clinically necessary to evaluate the patient before prescribing medication.
 
 
For Your Convenience
Forms
When you arrive at our clinic for the first time you will be required to fill out several forms. To expedite your waiting time you may choose to complete these before your appointment and bring with you when you arrive.
When You Arrive
We ask that you show up 20 minutes before your scheduled appointment. When you do, make sure to have the following with you:
  • Any medications or herbal supplements that you are currently taking
  • Your insurance card
  • Your photo ID, such as a driver's license or passport
  • Any previous medical or laboratory records
Clinic Policy
Please review the following documents to understand our clinic policy and procedures:

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